At Hamson's Landscaping, we take your privacy seriously. This policy explains what personal data we collect, why we collect it, and how we keep it safe. It applies to anyone who uses our website, fills in a contact form, or gets in touch with us about our landscaping services.

We are the data controller for the information described below. If you have any questions, you can contact us using the details at the bottom of this page.

What we collect

We only collect information that you give us directly or that is gathered automatically when you visit our website.

Information you provide:

• Your name, email address, phone number and message when you use our contact or quote request form
• Any other details you share with us by phone, email or in person when discussing a project

Information collected automatically:

• Basic analytics data through Google Analytics (GA4), including pages visited, time on site, approximate location (city level), device type and browser. This data is anonymised and cannot identify you personally.
• Cookie preferences via our cookie consent banner

Why we collect it

We use your information for the following purposes, each with a lawful basis under UK GDPR:

• To respond to your enquiry or provide a quote — Legitimate interest. When you fill in our contact form or call us, we use your details to get back to you and discuss your project.
• To carry out landscaping work — Contract. If you hire us, we need your contact details and property address to deliver our services.
• To understand how our website is used — Legitimate interest. We use Google Analytics to see which pages are popular and how visitors find us, so we can improve the site. No personally identifiable information is shared with Google.
• To send occasional updates — Consent. We will only send you marketing emails if you have opted in, and you can unsubscribe at any time.

Cookies

Our website uses a small number of cookies:

• Cookie consent — Remembers whether you have accepted or declined analytics cookies. This is a strictly necessary cookie and does not require consent.
• Google Analytics (_ga, _ga_*) — Tracks anonymous usage data to help us understand how visitors use our site. These cookies are only set if you accept analytics cookies via our consent banner. You can change your preference at any time by clearing your browser cookies and revisiting the site.

We do not use any advertising, tracking or social media cookies.

Who we share your data with

We do not sell your personal information to anyone. We only share data with a small number of trusted services that help us run our business:

• Google Analytics — Anonymous website usage data (only if you consent to analytics cookies)
• Hostinger — Our email hosting provider, which processes emails sent to and from our business email address

All of these providers have their own privacy policies and process data in accordance with UK GDPR or equivalent standards.

How long we keep your data

• Contact form enquiries — We keep your details for up to 2 years after your last contact with us, unless you ask us to delete them sooner.
• Client project records — We retain project details for up to 6 years for legal and accounting purposes.
• Analytics data — Google Analytics data is retained for 14 months, after which it is automatically deleted.

How we protect your data

We take reasonable steps to keep your information safe:

• Our website uses HTTPS encryption for all data transmitted between your browser and our servers
• Email communications are handled through a secure, password-protected business email account
• Access to personal data is limited to those who need it to carry out their role

No system is completely secure, but we do our best to protect the information you share with us.

Your rights

Under UK GDPR, you have the right to:

• Access your personal data — Ask us what information we hold about you
• Correct inaccurate data — Let us know if any of your details are wrong
• Delete your data — Ask us to remove your personal information (the "right to be forgotten")
• Object to processing — Ask us to stop using your data for a particular purpose
• Data portability — Request a copy of your data in a commonly used format
• Withdraw consent — If you have opted in to marketing, you can opt out at any time

To exercise any of these rights, contact us using the details below. We aim to respond within 30 days.

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date below. We encourage you to check back periodically.

Contact us

If you have any questions about this privacy policy or how we handle your data, please get in touch:

Hamson's Landscaping

Email: info@hamsonslandscaping.co.uk

Phone: 07753 100752

Address: Lamport Road Old, Northamptonshire, NN6 9RB

Last updated: 18 February 2026